Terms of Service

Effective September 5, 2026

These terms govern your use of brandspring.ca. They also provide general information about Brand Spring services. Any signed proposal, statement of work or service agreement will govern the specific services purchased and will take priority if it conflicts with these website terms.

1. About Brand Spring

Brand Spring provides digital-marketing services including social-media management, content creation, paid advertising, website design, search-engine optimization, branding and related consulting services to businesses primarily located in Ontario, Canada.

2. Website use

You may use this website for lawful informational and business-inquiry purposes. You must not misuse the site, attempt unauthorized access, interfere with its operation, introduce harmful code, scrape it abusively, impersonate another person or use its content unlawfully.

3. Quotes, packages and service agreements

Website descriptions and package prices are general information and invitations to inquire. They are not binding offers. Final scope, pricing, timelines, deliverables, revision limits, payment terms and cancellation terms will be confirmed in a written proposal or service agreement accepted by Brand Spring and the client.

Unless expressly stated otherwise in writing, taxes, advertising spend, third-party platform fees, software subscriptions, stock assets, printing, hosting, domain registration and other external costs are separate from Brand Spring’s service fees.

4. Client responsibilities

Clients are responsible for providing timely, accurate information, approvals, account access and materials needed to perform the agreed services. Clients must have the right to use all names, trademarks, images, music, footage, testimonials, data and other materials they supply. Delayed information or approval may affect timelines and results.

5. Intellectual property

Brand Spring retains ownership of its pre-existing materials, tools, templates, processes, know-how and portfolio concepts. Ownership or licensing of client-specific deliverables will be governed by the applicable written agreement and may depend on full payment. Third-party materials remain subject to their original licences.

Unless prohibited by a written agreement, Brand Spring may identify completed work in its portfolio after it has been made public. Confidential information will not knowingly be disclosed.

6. BrandSpring Results Guarantee

Before services begin, Brand Spring and the client will agree in writing upon at least one measurable campaign objective (the “Agreed Result”). The Agreed Result may include qualified inquiries, leads, website visits, social-media reach, engagement, profile visits or another objectively measurable outcome stated in the client’s proposal or service agreement.

The client will pay the management fee for the initial service month. If Brand Spring does not achieve the Agreed Result during that initial month, subsequent monthly management fees will be paused until the Agreed Result is achieved.

This guarantee applies only to Brand Spring’s monthly management fee. Advertising budgets, platform charges, software fees, production expenses, taxes and other third-party costs remain payable and are non-refundable.

To remain eligible, the client must provide required access, information, materials, feedback and approvals within agreed timeframes; maintain any agreed advertising budget; follow the approved campaign strategy; and allow Brand Spring to continue performing the services. Delays, account restrictions, platform outages, rejected advertisements, client or third-party changes, or circumstances outside Brand Spring’s reasonable control may extend the measurement period.

The guarantee does not promise a specific amount of sales or revenue unless expressly stated in a signed client agreement. It does not provide a refund of fees already paid. If either party terminates the services, Brand Spring’s obligation to continue providing services under the guarantee ends.

Except for this express Results Guarantee and any written commitments in a signed agreement, marketing outcomes vary and no particular sales, revenue, ranking, follower count or other business outcome is guaranteed.

7. Third-party platforms

Services may rely on platforms operated by companies such as Google, Meta, Instagram, Facebook, LinkedIn or TikTok. Brand Spring does not control their availability, policies, algorithms, account decisions or fees and is not responsible for their outages, restrictions, suspensions or changes. References to third-party names do not imply endorsement or affiliation.

8. Website information and availability

We try to keep website information accurate and current, but it is provided on an “as is” and “as available” basis. We may update, suspend or remove website content without notice. Portfolio items identified as concepts or demonstrations are illustrative and are not representations of work performed for real clients.

9. Limitation of liability

To the fullest extent permitted by applicable law, Brand Spring will not be liable for indirect, incidental, special, consequential or punitive damages, loss of profits, loss of data, loss of goodwill or business interruption arising from use of this website. Nothing in these terms excludes liability that cannot legally be excluded. Liability relating to purchased services will be governed by the applicable written agreement.

10. Privacy

Our handling of personal information submitted through this website is described in our Privacy Policy.

11. Governing law

These website terms are governed by the laws of Ontario and the applicable federal laws of Canada. Subject to any mandatory legal rights, disputes concerning these website terms will be brought before the courts located in Ontario.

12. Changes to these terms

We may update these terms as our website, services or legal obligations change. The effective date above shows when they were last revised. Continued use of the website after an update means the revised terms apply to that use.

13. Contact Brand Spring

Questions about these terms may be directed to Bill Gies, President, Brand Spring, Ontario, Canada.

Email: bill.brandspring@gmail.com
Telephone: 705-795-7147

Important: Specific client work is governed by the proposal or service agreement accepted for that project. These website terms do not replace a written client contract.